Update Three 30gb Sim Only Review – With just three SIM deals, it’s a beauty: 30GB of 5G data for just £12 a month on a two-year contract. This is a limited time online only offer that will save you a lot compared to the mobile competition. For example, £14 a month will only get you 1GB with EE, while 5GB will set you back £15 a month with Vodafone. As with most SIM-only plans these days, you’ll also get unlimited texts and minutes, along with Three Personal Hotspot and Go Roam Around the World charges for SIM use abroad.
If 30GB sounds like too much, Three also offers 12GB for £6 a month for the first six months of a two-year contract (then £12 a month), 8GB for £10 a month, 4GB for £9 a month or 1GB. For £7 a month. However, these prices further highlight how good the 30GB offer is. Meanwhile, if you need a surf boost, you can get 100GB for £16 a month or even unlimited data for just £10.50 a month for the first six months (and then £21 a month).
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As always with these delicious deals, be sure to sign up as soon as possible to avoid missing out.
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But how is Trey as a mobile network? In our last Three Mobiles review, we praised the value for money and the rollout of the 5G network, which according to Opensignal was the largest in the UK. Fittingly, it’s also the third fastest 5G service provider behind EE and O2. However, its 4G speeds aren’t that impressive, although it’s still the second fastest network, and its 4G coverage lags behind. The company’s customer service scores are another fly in the ointment, but most users are satisfied.
And if you’re willing to buy through a reasonable mobile dealer, there are some even better SIM-only deals out there. For example, you can get 30GB of data for £9 per month, 100GB for £12 per month or unlimited data for £14.75 per month. You’ll have to get the savings through cashback, but the process is simple.
That’s not all, though: if you’re looking for a new phone, you can pick up new phones like the iPhone SE 3 with 100GB SIM three and nothing up front for a cool £25 a month, or the Samsung Galaxy S22 with three unlimited dates and no upfront cost for £ 42 per month. Both of these are amazing savings.
However, if your data needs are relatively light, 30GB for £12 per month is unbeatable value. Again, keep in mind that the offer won’t last forever.
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While you’re in the mood to save money, take our tour of the best Trey deals, or beat the competition with our list of the best SIM-only deals on the market. When we looked at Three for last year’s mobile network awards, we wondered if the network was building for a 5G comeback. Twelve months later and three births begin to occur.
It is now leading in terms of 5G coverage and is starting to make headway when it comes to performance, although it still faces tough competition from Vodafone and especially EE. Interestingly, the network is supposedly in early talks about a merger with Vodafone, though judging by the glacial pace at which these things move, you probably won’t see any impact for a year or more.
Is this reflected in better results in the Mobile Network Expert Review Survey of the Year Awards? Well, Three still has work to do on its customer service, but its value scores are improving. Perhaps most critically, only 67% of the three subscribers we spoke with would recommend the network to a friend; A better score than Virgin Mobile (61%) and Vodafone (65.5%), but far from the pace set by Smarty (92%), Voxi (almost 90%) and Barra (95%).
For a while, one of Three’s biggest selling points was that it offered the latest phones at cheaper prices than the other major networks. It was also one of the best networks to choose for unlimited data deals and allowed you to use your data allowance abroad at no extra cost.
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The first two points still apply to this day, to some extent. Buy an iPhone 14 on three and you can get it for £49 a month for 24 months plus £30 upfront, albeit with a whopping 1GB of data. Increase the data to a more realistic 100GB and the price rises to £61 a month plus £30 upfront, at which point you can also go the distance and pay £63 a month for unlimited data. That’s not a bad price, especially when £63 on EE will only get you 125GB, but you can get the same phone and unlimited data for £42 a month on iD Mobile – although you’ll get a £99 upfront fee.
It’s a slightly different story with the Samsung Galaxy S22, which costs £47 a month plus £30 for 100GB, but will cost you £59 a month with 125GB on EE. However, Again, iD Mobile is even cheaper with a £33/month data deal with £29 upfront.
What about SIM only contracts? They start at £8 a month for a pretty paltry 1GB on a 24 month contract, but with 50% off for the first six months. On a 12 month contract, there is no discount and the price increases by £1. Get better deals for 12GB or 30GB at £12 a month and £14 a month with the same terms, except there’s a £2 price increase for each if you sign up for just a year.
There was a time when Three’s Advanced Unlimited plan was arguably the best SIM-only deal of them all, and at £24 a month for 24 months, half price for the first six months, it’s still a lot cheaper than equivalent packages from EE, O2, Giffgaff or Vodafone . However, iD Mobile and Smarty have unlimited offers that are even cheaper, so Three no longer has that niche to itself.
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Looking at our survey data, Three doesn’t stand out when it comes to value for money. True, over a third of customers say they are very satisfied with the chain’s value for money, while almost half say they are quite satisfied, but that’s still only a total of 84%, while the likes of iD Mobile, Tesco Mobile, Smarty, and Kesi and Barra review the nineties.
Three also seem to struggle when it comes to customer service. Almost 27% of users polled are very satisfied, with another 50% fairly satisfied, but that still puts it behind the other networks in our survey, with the exception of iD Mobile, Lebara, Virgin Mobile and Vodafone.
Ofcom’s latest service and satisfaction report is also critical of Three. With a score of 86%, the network scores below the average of 91% for overall customer satisfaction. It also has the highest percentage of customers with reason to complain (16%) And more complaints to Ofcom per 100,000 subscribers than average.There is clearly something wrong here, and Trey really needs to look at improving their customer service in the future.
RootMetrics’ latest performance study has great news for Three: it has overtaken Vodafone in the UK speed charts to take second place behind EE. Three now has an average UK download speed of 29.9 Mbits/sec, which puts it behind EE’s 66.2 Mbits/sec but ahead of Vodafone’s 23.8 Mbits/sec. The biggest improvements were in UK cities. Of the 16 domains where RootMetrics runs its tests, Three’s average download speed was greater than 20Mbits/sec overall and more than 40Mbits/sec in eight.
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While RootMetrics no longer provides coverage maps, Three claims its 4G coverage reaches around 99.8% of the UK population, while 5G services are available to around 56%, with plans to roll out more and faster in the coming years. Additionally, Three is starting to outpace EE with average 5G download speeds, reaching almost 200 Mbits/sec. Interestingly, the potential merger between Three and Vodafone appears to be driven primarily by a desire to speed up the 5G rollout of both networks.
For the first time this year, our awards poll asked readers about their 5G experiences, and three had the third best result behind EE and Sky Mobile. Just over half of Three’s 5G customers (51.5%) were satisfied with their 5G connection. This still leaves them unsatisfied, of course, with partial 5G coverage (almost 65%) and no noticeable speed improvements (for 44%) being the main issues.
Three came within striking distance of a high rating in our reliability category. 86% of users say it’s often or always fast enough for web browsing, and 71% say the same for streaming audio. Even streaming video, the most difficult task, is fine most of the time for 50% of users and fine all the time for 12%. Only the Voxi fared better for video streaming, and the Smarty only moves up overall thanks to stronger performance for web browsing and audio streaming.
Like most other major networks, Three now charges £2 a day for EU roaming for all contracts bought after October last year. In addition, there is now a £5 per day charge for using minutes, texts and data, including on its Go Roam Around the World destinations, which include a range of
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