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Ge Front Load Washing Machine Problems
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GE® 7.8 cu. ft. Capacity Dryer with Built-in Wifi Satin Nickel – GFD65ESMNSN Model #: GFD65ESMNSN Previously: $2,049.00 $1,399.00
The first and only UltraFresh Ventilation System with OdorBlock™ removes excess moisture to help prevent odors ensuring your washing machine stays fresh and clean
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Save time and do laundry easily with a smart dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount every time
Built into the components including gaskets, distributor and drain system provides lifetime protection on load after load People who work with washing machines regularly (hello, us) know that front loaders are usually outperforms top loaders. However, what you gain in performance with the front loader, you trade for a nicer price and wash harder in the top loader. The GE GTW840CSNWS top-load washing machine (available at Best Buy for $899.99) offers a massive 5.2 cubic feet washing drum and a regular cycle that runs more than adequately. We like the built-in faucet for stain removal and its automatic detergent dispenser. Overall, we’d like to see it tagged for less. For a few hundred dollars more, you can score the top-rated top-load washer, the Whirlpool WTW8127LC, which offers users a removable agitator bar and excellent cleaning.
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The GE GTW840CSNWS features a traditional top loader design. It has bike selector buttons placed front and center on its rear console, with a touchpad on the side for toggling options. Opening the lid reveals a large stainless steel drum with an impeller at the bottom. Around the edge of the lip is the opening for the detergent reservoir.
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We first tested the GE GTW840CPN, which is the same washer, but with a black cover, which has been discontinued.
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The GE GTW840CSNWS Normal Cycle is where it’s at, and it’s the cycle you’ll want to use the most. It offers better clean quality than Bulky rings, and also better than the average top loader.
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We found that the GE GTW840CSNWS Normal cycle was able to remove 73.57% of our test defects, compared to the top loader average which only removed 69.2%. This surge in quality probably won’t be noticeable after just one wash, but over time you’ll start to see cold build-up between clothes washed in this GE washing machine and those that be washed in the common top loader.
For starters, it has an automatic detergent dispenser that takes all the guesswork out of dispensing the suds, and saves you some of the extra costs associated with laundry. You only need to refill the detergent compartment every so often, rather than adding one cap each cycle. It’s a small thing to take your plate off of, but still quite acceptable.
We’re also big fans of this GE washing machine’s built-in faucet, which allows you to quickly and easily handle your laundry before starting a cycle. Not only is it convenient, it uses less water than cleaning your stains anywhere else, because the water goes down the sink contributing to the wash cycle.
The GE GTW840CPN’s large drum makes it ideal for the laundry needs of larger families, but it may be a little too deep for some users to comfortably reach the bottom.
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A typical washing machine will have a drum with a volume of about 4.0 cubic feet. The GE GTW840CSNWS has a 5.2 cubic foot drum, which is huge by comparison.
If you have a larger family, this deep drum may be an advantage for you, as it will allow you to run fewer cycles each week.
Remember that drums that are so deep in the top loader can cause problems for shorter users trying to reach items at the bottom – so you may have to help the children with this task – or vice versa.
GE’s SmartHQ platform provides a signature smart device user experience. You can use the app to start cycles remotely, set up integration with smart assistants like Alexa, set up complex commands through IFTTT, and get notifications when cycles are finished.
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We tend to favor smart features because they allow different ways of entering commands, which makes the tool more accessible to a wider range of people. In the case of the GTW840CSNWS, we really appreciated the ability to receive notifications when a machine cycle was complete, given how much trouble the machine had in predicting when a cycle would be finished.
Sometimes washers with larger drums and top loaders generally have problems where the load becomes unbalanced, stopping the cycle until you redistribute everything.
Please note that our test procedures are rigorously standardized. This varies from the type of laundry we use in our test load to how we load the machine itself. For example, if we gather the blanket to the balls on one side of the drum, the cycle will be unbalanced, and this can have effects ranging from less dredging to complete cycle termination.
With the GE GTW840CSNWS, we continued to experience an issue where the load was unbalanced despite our best efforts to distribute the test load evenly. The machine stops, beeps, and we have to manually redistribute the laundry to ensure the cycle can complete properly.
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According to our lab’s senior operations manager, Jonathan Chan, this is “a problem we’ve seen with other GE washers and top loaders in general.”
The top loader generally trails behind the front loader in terms of overall cleaning power. The gap isn’t huge – typically any given cycle will be about 5% less effective on the top loader than the front loader – but it’s consistent.
With the exception of its Normal cycle, which excels, the GE GTW840CSNWS managed to remove between 3% and 5% less smudge than the average top loader, while costing more than the average top loader.
What does this really mean? Over time, your clothes will gradually get dirtier compared to clothes washed in other washing machines, but it will likely be less noticeable after a few washes. Even if the difference isn’t huge, you’re still paying more for a subpar experience.
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Traditionally, delicates wash cycles tend not to release as much water as other cycles, in an effort to keep things gentle.
Here, however, almost no water escapes from the clothes during the Delicates cycle of the GE washer. On average the top loader will retain 76.8% of the dry weight of the laundry in water after the delicates cycle. After the GE GTW840CSNWS ran on its own, we recorded a water retention rate of 175.64%. What we see most often is 97%, which means that the laundry is almost twice its dry weight, i.e. dripping
While we understand that the idea is to keep this cycle as light as possible, this laundry is soaked to the point where you’ll want to spread it out by hand before you hang it up to dry more.
Owners generally like their GE GTW840CSNWS top load washer, giving it an average of 4.4 out of 5 stars across major retailers.
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Those happy with their purchase mentioned the detergent dispenser, large drum and app for easy access to bike status and notifications.
Most of those who were unhappy with the GE GTW840CSNWS mentioned balance problems or torn clothes from the washing machine. We did notice some issues with balancing, but those are more endemic to top loaders in general than this GE in particular. In terms of clothes tearing, we found the Delicates cycle to be around 50% rougher than other top loading delicates cycles, but what we saw would cause some wear and tear over time, without tearing the clothes apart over a period of one cycle. . .
The GE GTW840CSNWS is covered by a one-year limited warranty, and the motor is covered for up to a decade.
The industry standard is only one year, and the motor is one of the most critical parts that can wear over time. This extended warranty goes a long way to ensure that your purchase will last.
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Should you buy the GE GTW840CSNWS? Yes, if you commit to a top loader, you have a family,
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